Data Center Support / Operations Engineer

Job Title: Data Center Support / Operations Engineer
Location: Atlanta, GA (Onsite 5 Days a Week Mandatory)
Duration: Contract
Shift: 8-Hour Shift (Day/Rotational as required)


Required Skills & Qualifications

• Proven experience as a Data Center Operations Engineer / Support Engineer
• Strong hands-on experience with:
  • Servers: Dell, enterprise-grade hardware
  • Networking: Cisco switches/routers, Palo Alto firewalls
• Experience with structured cabling, rack & stack, and cable management
• Knowledge of power systems, UPS, PDUs, generators, and cooling infrastructure
• Experience providing remote hands support in data center environments
• Understanding of data center security, access controls, and monitoring
• Ability to work onsite 5 days per week and perform physical tasks (lifting equipment, rack work)

Key Responsibilities

• Manage and support data center operations for physical and virtual infrastructure
• Install, configure, troubleshoot, and maintain server and network hardware (Cisco, Dell, Palo Alto)
• Perform structured cabling, rack & stack, patching, labeling, and documentation
• Monitor and manage power distribution, cooling systems, and environmental controls
• Provide remote hands and smart hands support for internal teams and customers
• Ensure high availability, uptime, and capacity planning/scaling
• Implement and maintain secure access controls and follow security best practices
• Troubleshoot hardware failures and coordinate replacements (RMA, vendor support)
• Follow and enforce operational standards, SOPs, and compliance requirements
• Support incident response, maintenance windows, and change management activities