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Data Center Service Engineer

eTeam Inc.

Memphis, TN

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JOB DETAILS
SALARY
$41.61–$41.61 Per Hour
SKILLS
Artificial Intelligence (AI), Best Practices, Build Management, CPU (Central Processing Unit), Communication Skills, Computer Firmware, Computer Maintenance, Consulting, Customer Relations, Dell Computers, Emerging Technology, GPU (Graphics Processing Unit), Identify Issues, Information Technology & Information Systems, Lift/Move 50 Pounds, Linux Operating System, Memory Hardware, Network Operations Center, On Call, On Site Support, Operating Systems, Preventative Maintenance, Problem Solving Skills, Procedure Development, Server Support, Technical Support, Willing to Travel
LOCATION
Memphis, TN
POSTED
7 days ago

Job Title: Data Center Service Engineer
Duration: 6 Months Contract to Hire 
Work location: Memphis, TN 38118
100% Onsite
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

Description:

Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.

What You’ll Do
  • Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
  • Support both reactive and preventive maintenance following established procedures
  • Collaborate with internal teams and customers during service events to ensure clear communication and resolution
  • Document work performed and contribute to shared knowledge and best practices
  • Participate in on-call rotations and support extended coverage when needed


What You Bring
  • Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
  • Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
  • Familiarity with Linux or similar operating systems
  • Strong troubleshooting and problem-solving abilities
  • Comfortable working independently on-site and communicating clearly with customers
  • Willingness to learn and support emerging technologies, including AI platforms


Qualifications
  • 3–5+ years of experience in technical support, field service, or data center roles
  • Associate or bachelor’s degree in IT or related field (or equivalent experience)
  • Dell or other vendor certifications are a plus, but not required
  • Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com