Data Center Operations Technician

Physical ability to lift and move equipment up to 50 lbs; work in raised floor data center environments; install equipment in racks and perform cable management; stand, bend, climb ladders, and work in confined spaces for extended periods. - Ability to perform root cause analysis for hardware failures and operational incidents, and replace field-replaceable units (drives, memory, CPUs, power supplies, NICs, etc.).

Location- Onsite 5 days a week in Alexandria, VA
Clearance- Must be able to obtain, maintain/ Hold an Active Top Secret clearance
1 Step Video interview and then Offer

Must haves from the manager:
· Maintain an active Security+ certification
· Must have/ able to obtain TS/SCI clearance (Can be upgraded from basis TS clearance)
· Must have hands on experience with racking and stacking in a Data Center environment.
· Proven experience installing, configuring, maintaining, and decommissioning bare-metal servers, storage systems, and network devices.
· Strong understanding of data center cabling standards, rack layout best practices, and cable management.
· Familiarity with TCP/IP networking, VLANs, DNS, DHCP, routing fundamentals, and switch connectivity.
· Experience performing hardware validation, burn-in testing, and deployment verification. - Ability to perform root cause analysis for hardware failures and operational incidents, and replace field-replaceable units (drives, memory, CPUs, power supplies, NICs, etc.).

Job Description:
· Work closely with engineering, network, systems, facilities, and project management teams to rack, stack, cable, and deploy servers, storage arrays, network switches, and supporting infrastructure in alignment with documented standards.
· Collaborate with team members to diagnose and resolve hardware, cabling, and connectivity issues, escalating complex problems as needed while maintaining ownership through resolution.
· Contribute to a highly collaborative and safety-focused data center environment with clear communication, well-documented procedures, and shared accountability for uptime and performance.
· Execute hardware lifecycle activities—including refreshes, upgrades, migrations, and decommissioning—ensuring proper sanitization, disposal, and documentation so that infrastructure remains secure, compliant, and optimized for the mission.
· Apply technical expertise with bare-metal systems, TCP/IP networking, VLANs, DNS, DHCP, rack layout best practices, and data center cabling standards to support deployment efficiency, incident response, and continuous improvement of infrastructure operations.

Required Experience:
· 5+ years

Required Technical Skills:
· Proven experience installing, configuring, maintaining, and decommissioning bare-metal servers, storage systems, and network devices.
· Strong understanding of data center cabling standards, rack layout best practices, and cable management.
· Familiarity with TCP/IP networking, VLANs, DNS, DHCP, routing fundamentals, and switch connectivity.
· Experience performing hardware validation, burn-in testing, and deployment verification. - Ability to perform root cause analysis for hardware failures and operational incidents, and replace field-replaceable units (drives, memory, CPUs, power supplies, NICs, etc.).

Security Clearance Level:
· TS/SCI (must be eligible to maintain or obtain)

Required Skills and Abilities:
· Strong problem-solving and troubleshooting skills in a production data center environment.
· Clear, professional verbal and written communication with technical and non-technical stakeholders.
· Ability to identify risks, remove roadblocks, and recommend solutions as a trusted advisor for infrastructure-related initiatives.
· Proven ability to follow and improve standard operating procedures (SOPs), runbooks, and change management processes.
· Physical ability to lift and move equipment up to 50 lbs; work in raised floor data center environments; install equipment in racks and perform cable management; stand, bend, climb ladders, and work in confined spaces for extended periods.
· Security+ certification (required)
·
Preferred Skills:
· CDCMP (Certified Data Center Management Professional) certification
· CCNA (Cisco Certified Network Associate) certification
· ITIL certification
· Experiience supporting incident responses and maintenance activities to minimize service disruption.
· Experience with capacity planning, hardware audits, and infrastructure optimization initiatives.

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