Data Center Operations Specialist I

Sam Houston State University

Huntsville, TX

JOB DETAILS
SKILLS
Academic Research, Access Control, Background Investigation, Communication Skills, Database Backup, Driver's License, Electrical Engineering, Equipment Maintenance/Repair, HVAC, Hazardous Materials/Substances, Heavy Equipment/Vehicles, Heavy Lifting, Higher Education, Information Technology & Information Systems, Lifting Equipment, Linux Operating System, Metal Cutting, Microsoft Office, Microsoft Windows Operating System, Network Operations Center, Operating Systems, Problem Solving Skills, Record Keeping, Technical Research, Time Management, Time Tracking, Web Browsers, Willing to Travel
LOCATION
Huntsville, TX
POSTED
30+ days ago

Posting Details

Come and join the Bearkat community!

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202600130S Title Data Center Operations Specialist I FLSA status Non-Exempt Hiring Salary

This position is a pay grade 8. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.

Occupational Category Technical/Para-Professional Department Academic & Research Technologies Division Information Technology Open Date 05/15/2026 Open Until Filled Yes Educational and Experience Requirement

High school diploma or GED equivalent. Two years of experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Provides monitoring and support for Sam Houston State University's Data Center physical infrastructure to include facility power, cooling, and space management.

Primary Responsibilities

Monitors and responds to Data Center alerts according to written procedures on a 24/7/365 basis. Communicates effectively and timely with team members, supervisors, and clients. Provides central point of communication for Data Center related activities. Ensures normal operations of Data Center heating, ventilating and air conditioning (HVAC) and electrical systems. Performs Data Center physical access control including escorting personnel and conducting tours. Monitors system backups and ensure safe transportation and storage of physical backup media. Installs new and maintain existing Information Technology (IT) assets. Maintains records of all Data Center operating values and IT assets. Performs other related duties as assigned.

Other Specifications

Must be able to apply policies and procedures and solve routine problems of a repetitive nature. Must have a basic understanding of a computer's internal components. Knowledge of operating systems (Windows or Linux) and utilities (such as PING, TRACERT, IPCONFIG, NSKLOOKUP). Must be able to use standard office software such as Microsoft Office, internet browsers, and email Clients.

This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to Texas CJIS Systems Access Policy.

During emergencies, operational failures, and peak use periods, employee may be called in when off shift to work extended shift. Specials procedures sometimes require extended hours.

Some travel is required.

Equipment maintenance while exposed to elements, heights (on roof of 4-story building), infrequent or minimal exposure to hazardous materials, lifting heavy equipment, and occasional small scrapes or cuts due to metal edges on equipment.

The hours for position will be one of the below shifts (TBD)

Saturday - Wednesday | 9pm - 7am

Tuesday - Saturday | 9pm - 7am

Monday - Friday | 8am - 5pm - Position flexible to cover the other 6 to 4 shifts Sat and Sun

Sunday - Thursday | 6am - 4pm

Tuesday - Saturday | 6am - 4pm

Sunday - Thursday | 12pm - 10pm

Tuesday - Saturday | 12pm - 10pm

This position is designated as a critical infrastructure role and requires the employee to undergo periodic reviews of their criminal history and potential connections to foreign adversaries, as required by applicable policies and regulations. See HR-19 and FO-71 for additional details.

Full Time Part Time Full Time Position Number Quicklink https://shsu.peopleadmin.com/postings/47251

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter

Screening Questions

Required fields are indicated with an asterisk (*).

    • How did you learn about this position?
  • The Chronicle of Higher Education

  • TWC - Work in Texas

  • Inside Higher Ed

  • Higher Ed Jobs

  • HERC - Higher Education Recruitment Consortium

  • SHSU Website

  • SHSU Employee

  • Other

  • If your response to the question above was "SHSU Employee" please indicate employee's name and department.

(Open Ended Question)

  • If your response to the question above was "Other" please indicate from what source.

(Open Ended Question)

    • How many years of Data Center Operations experience do you have?

(Open Ended Question)

    • What's the maximum number of enterprise devices (servers, storage, appliances) you have ever been responsible for managing/monitoring at one time?
  • Less than 10

  • Greater than 10 but less than 100

  • Greater than 100 but less than 500

  • More than 500

    • With which Operating Systems do you have experience installing and configuring (list the characters of all that apply)? (a) Windows Server, (b) Redhat Enterprise Linux, (c) OpenVMS, (d) Apple OSX Server, (e) VMware ESX/ESXi

(Open Ended Question)

    • With which Data Center Facilities equipment are you familiar in managing (list the characters of all that apply)? (a) CRAC, (b) UPS, (c) Bypass, (d) ATS, (e) Chiller, (f) Generator

(Open Ended Question)

    • With which types of data backup technologies are you familiar?

(Open Ended Question)

    • Are you willing to work if called in on emergencies outside of the normal shift hours?
  • Yes

  • No

    • Do you have a valid Texas driver license?
  • Yes

  • No

About the Company

S

Sam Houston State University