About the Role:IDOO Global Inc is looking for a skilled and motivated Data Center Field Operations Technician to join our team in New Albany, OH. This is a hands-on role at the heart of our data center operations, where you'll keep critical infrastructure running at peak performance. If you thrive in a fast-paced technical environment and take pride in precision and reliability, we want to hear from you.
Responsibilities:- Perform installation, maintenance, and troubleshooting of data center hardware including servers, networking equipment, and storage systems
- Execute structured cabling, rack and stack operations, and equipment decommissioning
- Monitor data center infrastructure including power, cooling, and environmental systems
- Respond to on-site technical incidents and escalations to minimize downtime
- Conduct routine preventive maintenance and equipment inspections
- Maintain accurate documentation of assets, configurations, and work orders using DCIM tools
- Coordinate with remote teams and vendors to support hardware deployments and upgrades
Requirements:- 3+ years of experience in data center operations, IT field services, or related technical role
- Hands-on experience with server hardware, network switches, and patch panel cabling
- Familiarity with data center standards including power distribution, cooling, and physical security
- Ability to read and follow technical diagrams, floor plans, and work order documentation
- Strong troubleshooting skills and attention to detail in a mission-critical environment
- Ability to lift up to 50 lbs and work in raised-floor or confined data center environments
- CompTIA A+, Network+, or equivalent certifications are a plus
About Us:iDoo Global Inc is a growing technology services company committed to delivering reliable, high-performance data center solutions to clients across industries. Our New Albany, OH facility places us at the center of one of the Midwest's most dynamic technology corridors. We foster a culture of technical excellence, teamwork, and continuous growth — making iDoo Global a place where talented technicians can truly build their careers.