Data Center Facility Operations Engineer / Technician
Location : VA
Role Summary
The Data Center Facility Operations Engineer/Technician will be responsible for supporting day-to-day facility operations within a mission-critical data center environment. The role focuses on maintaining availability, safety, reliability, and operational readiness of critical infrastructure supporting data center operations.
Key Responsibilities
Monitor and support critical data center facility infrastructure, including UPS, generators, PDUs, cooling systems, HVAC/CRAC/CRAH units, electrical panels, and environmental monitoring systems.
Perform routine facility inspections and preventive maintenance checks.
Monitor alarms through Client/DCIM systems and respond to facility-related incidents.
Support power shutdown, restoration, and maintenance activities.
Coordinate with electrical, mechanical, cabling, network, and facilities vendors.
Perform basic troubleshooting of electrical, cooling, power, and environmental issues.
Escalate critical facility incidents according to established procedures.
Support rack power readiness, PDU connectivity, power capacity checks, and equipment installation activities.
Maintain operational documentation, SOPs, MOPs, EOPs, checklists, and maintenance records.
Support incident, change, and problem management activities.
Conduct regular walkthroughs of data halls, electrical rooms, UPS rooms, generator areas, and cooling infrastructure.
Ensure compliance with safety procedures, site access requirements, and data center operational standards.
Coordinate scheduled maintenance activities with internal teams and external vendors.
Track facility issues through ticketing systems and ensure timely closure.
Participate in emergency response activities, including power failures, cooling failures, water leaks, environmental alarms, and other critical events.
Maintain accurate inventory and documentation for facility infrastructure and related assets.
Required Skills
Experience supporting data center or mission-critical facility operations.
Understanding of electrical and mechanical infrastructure used within data centers.
Familiarity with UPS, generators, PDUs, ATS/STS, HVAC, CRAC/CRAH, chillers, and cooling systems.
Basic knowledge of Client, DCIM, and environmental monitoring platforms.
Ability to interpret alarms, facility diagrams, single-line diagrams, and operational procedures.
Experience working with SOPs, MOPs, EOPs, and preventive maintenance processes.
Strong troubleshooting and incident-response skills.
Good communication and documentation skills.
Be able to coordinate effectively with vendors, engineers, and operations teams.
Be willing to work shifts, weekends, after-hours maintenance windows, and participate in on-call support as required.