Data Analyst

This role will partner closely with Product, Growth, Engineering, GTM, and Data Science teams to measure funnel metrics, build scalable reporting, and generate actionable insights that drive acquisition, engagement, monetization, and retention across Acrobat surfaces. The ideal candidate combines strong analytical skills with business acumen and can independently translate ambiguous business questions into measurable frameworks and insights.

Software Guidance & Assistance, Inc., (SGA), is searching for a Data Analyst for a 4-month contract assignment with one of our premier SaaS clients in San Jose, CA. This is a hybrid role with Tues-Thursday in office.

We are seeking a highly analytical person to support Biz pro and Consumers Analytics team. This role will partner closely with Product, Growth, Engineering, GTM, and Data Science teams to measure funnel metrics, build scalable reporting, and generate actionable insights that drive acquisition, engagement, monetization, and retention across Acrobat surfaces.
The ideal candidate combines strong analytical skills with business acumen and can independently translate ambiguous business questions into measurable frameworks and insights.

Responsibilities:

• Analyze Acrobat funnel data (traffic trial/download conversion retention) across surfaces, geos, and plan types to identify trends, anomalies, and opportunities
• Investigate "why did this metric move " questions through rigorous segmentation and root-cause analysis
• Build cohort and funnel-conversion analyses beyond standard weekly reporting
• Translate findings into clear, actionable recommendations for product, marketing, and leadership stakeholders
• Query and consume data from existing pipelines/warehouses, flagging data-quality issues as needed

Required Skills:

• Strong SQL for exploratory analysis
• Comfort with large-scale data warehouses such as Databricks
• Solid grounding in dashboarding, BI reporting, funnel/cohort analysis and statistical testing
• Ability to work independently against ambiguous, open-ended questions
• Strong written and verbal communication for presenting findings to non-technical stakeholders
• 5-7 years of experience in data science or analytics, ideally in subscription, self-serve, or product-led growth businesses
• Bachelor's degree in a quantitative field (Statistics, Computer Science, Economics, Mathematics, Data Science, or related) required
• Master's degree in a quantitative or business analytics field preferred

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy. #LI-JG1