Data Analyst

Job Title: Data Analyst

Location: Carmel, IN
 
Industry: Utilities
 
Job Description:
Theoris Services is assisting our client in their search for a Data Analyst to support the customer insights function within a growing utilities organization. This role focuses on leveraging Microsoft Dynamics CRM and related data platforms to reshape customer insights, analyze customer journeys and personas, and generate actionable predictions that support marketing and growth efforts as the organization manages a significant increase in new customers.
 
The ideal candidate is an analyst or data scientist with corporate experience who can take cleansed data sets and turn them into clear reports and dashboards, apply best practices within the CRM system, support end users, and help translate user and market research into meaningful customer insights. This individual will collaborate with customer experience, marketing, and operational stakeholders to improve data quality, develop reporting solutions, and provide the analytical foundation for strategic decisions.
 
 
Requirements:

• Experience performing data collection, analysis, validation, and reporting in a corporate environment.
• Hands-on experience with Power BI dashboards, including building and maintaining reports from cleansed data sets.
• Working knowledge of SQL and relational databases; ability to design, test, and document queries and related processes.
• Proficiency with Python for data analysis and scripting; comfort running scripts and understanding data pipelines.
• Familiarity with Azure environments and connecting data sources.
• Ability to translate user and market research into customer journeys, personas, and actionable insights.
• Experience with CRM systems (Microsoft Dynamics strongly preferred) and applying data analysis best practices within CRM environments.
• Strong analytical, problem-solving, and organizational skills, with the ability to respond to data inquiries from multiple stakeholder groups.
• Proven ability to create and publish both regularly scheduled and ad hoc reports while documenting reporting requirements and processes.
• Corporate experience preferred; candidates coming primarily from academia will be less competitive.
• Not seeking a pure data engineer — this is an analyst / insights-focused role.

• Experience supporting customer experience, marketing, or growth teams with predictive or forward-looking analysis.
• Background in data center, technology, or high-growth customer environments.
• Experience developing user support materials or training others on reports and dashboards.
• Familiarity with data quality, validation, and process documentation best practices.
• Bachelor’s degree in a quantitative field (Computer Science, Data Science, Information Systems, Business Analytics, or related) or equivalent practical experience.

• Robust Health Insurance
• 401(k) plan
• PTO accrual
• Paid holidays
• Excellent cash-based referral program

 
About Theoris: 
Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.