DAS (Distributed Antenna Systems) Support Specialist - Wireless Infrastructure

Our Client, an IT Services and Consultant company, is looking for a DAS (Distributed Antenna Systems) Support Specialist - Wireless Infrastructure for their Columbus, OH location.

Responsibilities:

• DAS portfolio support:
• Maintain a consolidated inventory of DAS sites, including system type (passive, active, hybrid), vendor, carriers supported, frequency bands, ownership, and contract status
• Support the onboarding of new DAS sites, coordinating requirements, surveys, design reviews, installation, commissioning, and handover
• Track the portfolio pipeline, including new builds, expansions, upgrades, and decommissions, and report on progress, risks, and dependencies
• Coordinate DAS requirements with Wi-Fi design, so in-building cellular and Wi-Fi coverage are planned together (shared cabling, pathways, power, and head-end space)
• Maintain DAS documentation, including as-built drawings, RF coverage maps, equipment lists, and test results
• Support lifecycle planning, including technology refresh, capacity upgrades, and 5G readiness
• DAS partner and vendor management:
• Act as the primary point of contact for DAS partners, including DAS vendors, system integrators, maintenance providers, and mobile network operators (MNOs)
• Manage partner performance against contracts and SLAs, running regular service reviews and tracking corrective actions
• Coordinate carrier engagement for new site onboarding, signal source approvals, and capacity changes
• Support commercial activity, including quotes, purchase orders, change requests, and invoice validation
• Escalate and resolve partner issues, and maintain a clear record of commitments and outcomes
• Support partner selection, onboarding, and performance improvement as the portfolio grows
• Operations and incident support:
• Coordinate incident response for DAS issues, such as coverage loss, alarms, and carrier or head-end faults, working with partners and the operations team
• Track DAS alarms and health data from partner monitoring platforms, and work with the telemetry team to bring DAS health into central reporting where possible
• Support problem management by identifying recurring DAS issues and driving permanent fixes with partners
• Coordinate planned maintenance and change windows to minimize user impact
• Support coverage validation and acceptance testing after installation or changes
• Compliance, risk, and reporting:
• Track compliance requirements, including public safety and emergency responder radio coverage (ERRCS) and local regulatory requirements where applicable
• Maintain records for inspections, certifications, and periodic testing
• Provide regular portfolio and partner performance reports covering coverage, availability, incidents, projects, and cost
• Identify risks such as end-of-life equipment, contract expiries, and carrier dependencies, and recommend mitigation
• Support data quality and audit activities with accurate DAS inventory and evidence

Requirements:

• 3+ years of experience in wireless, telecom, or in-building coverage, with exposure to DAS, small cells, or carrier infrastructure
• Working knowledge of DAS architectures and RF fundamentals (passive, active, hybrid; cellular bands; 4G/5G)
• Experience managing vendors, integrators, or carriers, including SLA and contract management
• Familiarity with project coordination, site onboarding, and commissioning processes
• Experience with ITSM tools (e.g., ServiceNow), and with inventory and reporting tools
• Strong communication, negotiation, and stakeholder management skills
• Ability to read RF designs, coverage maps, and technical documentation
• Preferred qualifications:
• Certifications such as CWNA, iBwave, or vendor DAS training (Corning, CommScope, Comba, or similar)
• Experience with public safety DAS and ERRCS requirements
• Experience with neutral host or multi-carrier DAS models
• Familiarity with private 5G and CBRS
• ITIL Foundation or PMP/PRINCE2 certification
• Experience with vendor management frameworks and commercial or procurement processes

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities