Sign upLog in
See more jobs

D365 Field Service Consultant + Sap Integration

Itc Worldwide

  • Los Angeles, California
  • 30+ days ago

    Highlights

    Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must Onsite Offshore coordination experience is a must Additional Information: SAP Field Service Management with SAP S/4HANA Service A PLUS Required Certifications: MB-240 Microsoft Dynamics 365 FIELD SERVICE . PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps.

    Numbers & Facts

    LocationLos Angeles, California

    Description

    • Dynamics 365 Field Service Support: Provide technical support, issue resolution, and system maintenance for Dynamics 365 Field Service systems.
    • Customer Interaction: Engage with U.S. clients to understand their Field Service requirements and communicate effective solutions.
    • Problem Solving: Diagnose and resolve technical issues related to Field Service operations efficiently.
    • Customization and Enhancement: Utilize JavaScript, CSS, and HTML to enhance the user interface and functionality of Dynamics 365 Field Service.
    • PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps.
    • SAP Integration: Facilitate seamless integration and support for clients using SAP alongside Dynamics 365 Field Service (knowledge desirable).
    • Collaboration: Work closely with internal teams and developers to address complex Field Service issues and ensure timely resolutions.
    • Training and Guidance: Provide end-user training to ensure effective utilization of the Field Service system.
    • Proactive Approach: Anticipate and address issues, make system improvements, and help other support teams resolve issues within SLA. Qualifications:
    • 5-8 years of experience in supporting and administering Dynamics 365 Field Service.
    • Technical Skills: Strong expertise in Dynamics 365 Field Service, including customization, configuration, and troubleshooting.
    • JavaScript, CSS, HTML: Proficiency in customizing and enhancing Dynamics 365 Field Service user interface and functionality.
    • PowerApps: Hands-on experience with PowerApps for app development and automation.
    • SAP Knowledge: Desirable understanding of SAP for integration and support.
    • Communication Skills: Effective communication with U.S. clients and internal stakeholders.
    • Time Zone Experience: Experience working in the Pacific and Central Time Zones is an advantage.
    • Certifications: Microsoft Dynamics 365 Field Service certifications are preferred.
    • Problem-Solving: Ability to diagnose and resolve technical issues in the Field Service domain.
    • Documentation: Strong documentation skills to maintain records of support activities.
    • Proactive Mindset: Initiative to proactively address issues and contribute to system improvements.
    • Team Player: Collaborative attitude to work effectively with cross-functional teams.
    • Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must Onsite Offshore coordination experience is a must Additional Information:
    • SAP Field Service Management with SAP S/4HANA Service A PLUS
      • Required Certifications:
        • MB-240 Microsoft Dynamics 365 FIELD SERVICE
        • PL-200
      Base Monthly SalaryCompetitive ++Annual Performance Bonus

    Similar Jobs