CYS Program Specialist 2- Quality Assurance Administrator

Job Opening CYS Program Specialist 2- Quality Assurance Administrator Posting Date 08/11/2026 Work Location Eddystone, PA Salary $80,110.00 - $110,243.00 Annually

Summary

Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, Office of Children and Youth Services has an immediate opening for a Quality Assurance Administrator (Children Youth and Families Program Specialist 2). We are currently seeking a motivated and compassionate individual to join our team. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement. Step into a role where your skills will help move the agency forward. If you are interested in this career opportunity, please apply today.

Essential Duties

This position oversees quality assurance systems, major review processes, and compliance with statewide information systems. It guides staff, maintains important data, and supports agency planning. As a Quality Assurance Administrator, you will perform the following duties:

• Quality Oversight: Lead quality assurance activities that support compliance with regulations and agency requirements.
• Data Management: Review CAPS information, confirm data accuracy, and support reporting needs.
• Leadership Support: Guide staff through quality processes and assist with improvement planning.
• Process Review: Manage review procedures for permanency and congregate care and issue written findings.
• Team Collaboration: Work with management to develop case and record review plans.

Qualifications

Minimum Experience & Training Requirements:

• One year as a Children, Youth and Families Program Specialist 1; or
• Three years of professional level experience in the field of children, youth and families; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requiements:

• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.

o Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

TO APPLY FOR THIS POSITION

• Go to the web site: employment.pa.gov
• Click on the OPEN JOBS tab
• Click on OPEN TO THE PUBLIC tab
• On the far right of the screen FILTER by location and choose Delaware County.
• Select Casework Supervisor.
• A dialog box comes up with job duties.
• If interested, click APPLY
• You will need to create an account.
• Complete application and submit.
• You will receive an email with an examination score.