Customs Solutions Project Manager

At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workforce of more than 3,000 employees worldwide, Thorlabs contributes to cutting-edge research and real-world innovation.

Whether you're early in your career or bringing years of experience, you'll find opportunities to grow, take ownership, and make meaningful contributions from day one. We know every employee brings unique talents and perspectives that fuel our success, and we seek driven individuals who are excited to make an impact in a fun, fast-moving culture.

Responsible for leading end-to-end execution of custom solutions projects, from qualification through delivery, validation, and post-launch support. This role serves as the primary interface between both internal as well as external stakeholders, ensuring technical, commercial, and schedule commitments are achieved. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.

Essential Job Functions include the following, but are not limited to:

• Lead full lifecycle customer programs.
• Develop and maintain integrated project plans, milestones, and resource allocation.
• Coordinate strategic project decisions (Resource allocation, supply chain, priorities)
• Responsible for stakeholder management as well as coordination between Engineering, Manufacturing, Supply Chain, Quality, Finance and Legal
• Work closely with sales team on commercial aspects of projects
• Monitor schedule, scope, cost, and quality performance.
• Drive risk identification, mitigation planning, and contingency management.
• Manage engineering change requests and customer-driven scope changes.
• Support contract clarification and change management
• Prepare and deliver executive-level status reports

Must be a US person to work with ITAR products