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Customs Brokerage Coordinator

Alba Wheels Up International

  • Valley Stream, New York
  • 30 days ago

    Highlights

    Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity: Innovation: We encourage creative problem-solving and continuous improvement in every department.

    Numbers & Facts

    LocationValley Stream, New York
    Websitehttps://albawheelsup.com/careers/

    Description

    Customs Brokerage Coordinator
    The Opportunity
    Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level.
     
    Company Mission & Values
    Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.
    Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:
    • Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.
    • Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.
    • Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.

    Job Description:
    Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:
     
    Responsibilities:
    • Processing customs brokerage for air and ocean shipments
    • Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
    • Follow up on Customs matters and resolve problems
    • Answer both customer inquiries and inter-company inquiries
    • Classify goods in the harmonized tariff schedule (broad range of commodities)
     
    Qualifications & Requirements:
    • High school diploma or equivalent
    • A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments
    • Good communication skills (verbal and written)
    • Must be detailed oriented
    • Proficient in Windows and Microsoft Office Suite
    • Knowledge of Customs Brokerage software, experience working with Cargowise is a plus
    • Must be a team player
         
     
    Alba Wheels Up International is an Equal Opportunity Employer

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