Customs Brokerage Coordinator

Customs Brokerage Coordinator

Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level. 

Company Mission & Values 
Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information. 
Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:  

• Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence. 

• Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect. 

• Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients. 

Job Description:  
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:  

Responsibilities: 

• Processing Customs brokerage for air and ocean shipments 

• Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies) 

• Follow up on Customs matters and resolve problems 

• Answer both customer inquiries and inter-company inquiries 

• Classify goods in the harmonized tariff schedule (broad range of commodities) 

Qualifications & Requirements: 

• High school diploma or equivalent 

• A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments 

• Good communication skills (verbal and written) 

• Must be detailed oriented 

• Proficient in Windows and Microsoft Office Suite 

• Knowledge of Customs Brokerage software, experience working with Cargowise is a plus 

• Must be a team player 

Alba Wheels Up International is an Equal Opportunity Employer