Job Overview:
Pay Range: $31.00hr - $36.00hr
Requirement/Must Have:
- IT Enterprise experience is preferred.
- High school diploma or equivalent; additional certifications or relevant education is a plus.
- Ability to learn new systems and software in a fast-paced environment.
- Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.
- Ability to manage multiple priorities and work independently or as part of a team.
- Capacity to perform in high-pressure situations, with strong organizational and time-management skills.
- Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11.
- Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.).
- Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment).
Responsibilities:
- Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners.
- Assists in coordinating audiovisual setups and video conferencing support.
- Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
- Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.
- Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.
- Collaborate and assist with other areas of the IT department on projects and initiatives.
- Participate in after-hours (evening & weekend) on-call rotation.
- Travel to remote locations to provide support, as needed.
- Perform other duties as assigned.
Skills:
- Active Directory.
- Microsoft Endpoint Configuration Manager (MECM).
- Office 365.
- MS Outlook.
- MS Excel.
- MS Word.
- MS Teams.
- Windows 10.
- Windows 11.
- Zoom.
- GoTo.
- Audiovisual Equipment.
Due to nature of job The candidate must have Ability to lift 50 lbs.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.