Customer Support Specialist (Dutch Speaking)

Critical requirements: EU citizenship or a valid work permit for Greece C1 or higher proficiency in Dutch (written and spoken) B2 or higher proficiency in English (written and spoken) High school diploma Important requirements: Strong communication and interpersonal skills Ability to handle customers with patience and empathy Good problem-solving and multitasking abilities Ability to work independently and as part of a team Flexibility to work in shifts Nice to have: Bachelor's degree Familiarity with CRM systems Previous experience in a customer support role In this role, our client expects the successful candidate to manage customer inquiries across multiple channels, including phone, email, chat, and social media.

Our client is seeking a dedicated and professional Customer Support Specialist to join their team in Greece. In this role, our client expects the successful candidate to manage customer inquiries across multiple channels, including phone, email, chat, and social media. Our client requires the specialist to resolve complaints with a high degree of professionalism and accuracy. Our client provides a platform where the specialist will maintain detailed records of interactions and ensure that all company policies are communicated clearly. Our client relies on this role to escalate complex issues to the appropriate departments while maintaining high standards of service quality and customer satisfaction. Critical requirements: EU citizenship or a valid work permit for Greece C1 or higher proficiency in Dutch (written and spoken) B2 or higher proficiency in English (written and spoken) High school diploma Important requirements: Strong communication and interpersonal skills Ability to handle customers with patience and empathy Good problem-solving and multitasking abilities Ability to work independently and as part of a team Flexibility to work in shifts Nice to have: Bachelor's degree Familiarity with CRM systems Previous experience in a customer support role