Customer Support Specialist, Chat and Email | 5k Sign on Bonus

Etech

Dallas, TX
1 day ago

$20–$23 Per Hour

Highlights

Mission\r\nEtech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.\r\n\r\nOur Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.

Numbers & Facts

Location	Dallas, TX
Salary	$20–$23 Per Hour

Description

Job Description

5k Sign-On Bonus

$20 to $23 an hour. No phone calls. Three days off every week.

Etech Global Services is hiring Customer Support Specialists in Dallas to support a

fast growing financial technology platform. You will work entirely in chat and email. No

inbound calls, no outbound calls, no sales quota.

What you get

$20 to $23 an hour depending on experience and assessment results
$5,000 Sign on bonus,
Four day work week. Three days off, every single week
Fully paid training from day one
Medical, dental, vision, and 401k
Onsite in Dallas at 1349 Empire Central, Suite 1200

The schedule, stated plainly

Thursday, Saturday, Sunday, and Monday, 12pm to 11pm. Four shifts, forty hours,

three days off. This schedule includes weekends. If that does not work for your life,

this is not the right role, and we would rather tell you now than in week three.

What you will actually do

Answer customer questions over chat and email, clearly and in writing
Investigate account and transaction issues and explain what happened
Handle frustrated customers with money on the line, calmly and in writing
Escalate what needs escalating and document what you did

What we need from you

Strong written English. This job is writing, all day
Comfort working independently on a computer
High school diploma or equivalent
Prior support, moderation, gaming, fintech, or crypto experience is a plus, not a
requirement

Next class starts August 31, 2026. You can also apply at

https://www.etechgs.com/. We respond to every applicant within one business hour

\nCompany Description

Etech's Vision

To make a remarkable difference for our people, our customers and within our communities.

Etech's Mission
Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.

Our Character Commitments

Etech's success can be attributed to these 12 character commitments. They are the very foundation of the company. Each employee in the organization, regardless of position, is trained and strives to exemplify these characteristics in everything they do.

Integrity
Valuing People
Teamwork
Accountability
Communication
Vision
Adaptability
Humility
Creativity
Teachability
Positive Influence
Courage

Company Description

Etech's Vision\r\n\r\nTo make a remarkable difference for our people, our customers and within our communities.\r\n\r\nEtech's Mission\r\nEtech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.\r\n\r\nOur Character Commitments\r\n\r\nEtech's success can be attributed to these 12 character commitments. They are the very foundation of the company. Each employee in the organization, regardless of position, is trained and strives to exemplify these characteristics in everything they do.\r\n\r\nIntegrity\r\nValuing People\r\nTeamwork\r\nAccountability\r\nCommunication\r\nVision\r\nAdaptability\r\nHumility\r\nCreativity\r\nTeachability\r\nPositive Influence\r\nCourage