PRIMARY RESPONSIBILITIES:
- Meets and exceeds weekly revenue/leasing goals
- Provides excellent customer service to internal and external customers through the facilitation and implementation of company-wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores
- Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans
- Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed
- Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily
- Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process
- Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers.
- Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly
- Adheres to the letter and spirit of Fair Housing laws.
- Completes assigned tasks and projects as directed by direct supervisors
QUALIFICATIONS:
- Polished Presentation
- Proven Sales Skills
- Problem Solving and Conflict Resolution Skills
- Ability to multi-task
- Strong Verbal and Written Communication Skills
- Team Player
- Intermediate Computer Skills / Internet Savvy
CORE COMPETENCIES:
In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:
- Achievement Focus
- Adaptability
- Business Ethics
- Customer Service
- Communications
- Consultative Selling
- Sales Skills
EDUCATION AND/OR TRAINING:
- High school diploma, GED or equivalent
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Application Question(s):
- This role involves visiting multiple properties on a daily basis. Please confirm you have a valid driver's license and car for transportation.
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Bellingham, WA 98229 (Required)
Work Location: In person