Customer Support Specialist 2

Faithful Financial Co, LLC

  • HOUSTON, TX
  • 30+ days ago
  • Remote

    Highlights

    This is a flexible, work-from-home role ideal for individuals with strong communication skills and a customer-first mindset. We are hiring Remote Customer Service Representatives to support customers across various client accounts.

    Numbers & Facts

    LocationHOUSTON, TX (
    Remote
    )

    Description

    We are hiring Remote Customer Service Representatives to support customers across various client accounts. This is a flexible, work-from-home role ideal for individuals with strong communication skills and a customer-first mindset.

    • Handle inbound and outbound customer service calls
    • Provide clear, helpful, and professional assistance
    • Enter customer data accurately into our database
    • Follow up with customers to ensure satisfaction
    • Meet performance targets for advancement opportunities


    Requirements


    • High school diploma or equivalent
    • Excellent verbal communication skills
    • Reliable internet connection and quiet work environment
    • Proficiency with Microsoft Office and general computer use
    • Flexible schedule availability, including evenings/weekends
    Technology Requirements (MANDATORY to begin work):
    • Windows 11 desktop or laptop
    • Minimum 16 GB RAM
    • No Chromebooks or Apple devices
    • Dual monitors recommended (not required at application)
    • USB noise-canceling headset (not required at application)
    • Hardwired internet connection (not required at application)


    Benefits

    • Fully remote position – work from home office
    • Starting pay of $12–$15/hour
    • Flexible self-scheduling
    • Advancement opportunities based on performance
    • Supportive team environment


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