Want to work from home, earn $12–$15/hr, and make a real difference every day?
We’re hiring Remote Customer Service Reps to answer calls from kind-hearted donors and everyday people who just need to be heard. You’ll help them feel supported, appreciated, and taken care of — all from the comfort of your home office (or kitchen table!).
What You’ll Do:
- Answer inbound calls and make follow-up outbound calls
- Help customers with questions, concerns, and support
- Accurately input customer information into our system
- Follow up with care to ensure customer satisfaction when needed
- Consistently meet performance goals for growth potential
Requirements
- High school diploma or equivalent
- Excellent verbal communication skills
- A quiet, organized workspace and reliable internet
- Proficiency with Windows and general computer use
- Flexible schedule availability, including evenings/weekends (set your own schedule)
Technology Requirements (MANDATORY to begin work):
- Windows 11 desktop or laptop
- Minimum 8 GB RAM, (16 GB is ideal)
- No Chromebooks or Apple devices
- Dual monitors recommended (not required at time of application)
- USB noise-canceling headset (not required at time of application)
- Hardwired internet connection (not required at time of application)
Benefits
- 100% remote and skip the commute
- Set your own schedule
- Earn $12–$15/hour upon successful certification
- Performance-based pay increases
- Join a positive, supportive virtual team