Customer Support

This hybrid role balances physical outdoor tasks (like loading feed and hay) with clerical duties and face-to-face customer service. We are seeking a reliable, customer-oriented Farm Customer Support to support both our feed store and hay deliveries.

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Overview
We are seeking a reliable, customer-oriented Farm Customer Support to support both our feed store and hay deliveries. This hybrid role balances physical outdoor tasks (like loading feed and hay) with clerical duties and face-to-face customer service.


Schedule & Hours

• Hours: Monday to Friday, 8:00 AM – 5:00 PM 
• Availability: Occasional Saturday (8:00 AM - 2:00 PM) shifts may be required based on business needs.

Key Responsibilities

• Running equipment on PVF property to help with larger hay/straw pickups. 
• Accurately select and pull bagged feed/products to fulfill customer orders. 
• Comfortable working in a fast-paced environment that splits time between an office setting and a warehouse/yard.
• Enter customer orders into the computer system efficiently.
• Basic computer proficiency for order entry and administrative tasks.
• Strong communication and interpersonal skills for helping customers.
• Helping with hay deliveries. Driving PVF trucks to customers to unload hay.
• Any additional support that might be needed.