Customer Support Representative (Part-Time Call Center Position)

You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels. 2+ years of recent call center experience in the sports betting, gaming, or hospitality industry required.

Benefits:

• 401(k)
• Free uniforms

Join our Customer Support Team as a PART-TIME REPRESENTATIVE (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.

Qualifications & Experience

• High school diploma or equivalent.
• 2+ years of recent call center experience in the sports betting, gaming, or hospitality industry required. 
• Must be at least 21 years of age.
• Must be able to learn and adapt to new technologies.
• Must be able to obtain and maintain a Nevada gaming registration.
• Excellent customer service, communication and interpersonal skills required.
• Ability to multitask and maintain a professional demeanor.
• Familiarity with customer service software and good computer skills.

Physical Requirements:

• Must be able to sit at a computer workstation and answer calls for an 8+ hour shift.
• This is a part-time position, in an office, located in the Southwest area of Las Vegas. 
•  Scheduling flexibility to work any shift, holidays, and weekends is expected.