Customer Support Representative (Part-Time Call Center Position)

Boomers Sports Book

  • Las Vegas, Nevada
  • 30+ days ago

    Highlights

    As the state’s newest independent sportsbook, we’re focused on doing things the right way: with integrity, innovation, and a deep love for the game. Scheduling flexibility to work any shift, holidays, and weekends is expected; current schedule is Mon, Thurs, Sat and Sun, 4pm-10pm.

    Numbers & Facts

    LocationLas Vegas, Nevada
    Websitewww.betwithboomer.com

    Description

    Benefits:
    • 401(k)
    • Free uniforms
    Join our Customer Support Team as a PART-TIME REPRESENTATIVE (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.

    Qualifications & Experience
    • High school diploma or equivalent.
    • 2+ years of recent call center experience in the sports betting, gaming, or hospitality industry required. 
    • Must be at least 21 years of age.
    • Must be able to learn and adapt to new technologies.
    • Must be able to obtain and maintain a Nevada gaming registration.
    • Excellent customer service, communication and interpersonal skills required.
    • Ability to multitask and maintain a professional demeanor.
    • Familiarity with customer service software and good computer skills.
    Physical Requirements:
    • Must be able to sit at a computer workstation and answer calls for a 6+ hour shift.
    • This is a part-time position, in an office, located in the Southwest area of Las Vegas. 
    •  Scheduling flexibility to work any shift, holidays, and weekends is expected; current schedule is Mon, Thurs, Sat and Sun, 4pm-10pm.
    Compensation: $16.00 per hour




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