Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. 1+ years call center, hospitality, customer service, Temp remote role.
Numbers & Facts
Location
Port Washington, New York
Description
Customer Support needs 3+ years experience
Customer Support requires:
SAP
Optical industry
Bilingual French@$20/HR
English@$17/hr
1+ years call center, hospitality, customer service,
Temp remote role
Strong PC skills
MS Office
Must pickup equipment in
Customer Support duties:
Answers incoming calls
Processed orders
Resolved customers complaints
Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.