Customer Support Engineer - CORE

LanceSoft Inc

Memphis, TN

JOB DETAILS
SALARY
$55–$64 Per Hour
JOB TYPE
Full-time
SKILLS
Energy Performance Certificate (EPC), Graphical User Interface (GUI), IP Multimedia System (IMS), Identify Issues, Network Administration/Management, Network Integration, Operations Management, Performance Metrics, Reporting Skills, Technical Support
LOCATION
Memphis, TN
POSTED
25 days ago
Pay Range - $55.00 to $64.00 per hour Job Description: • Hands-on experience in managing, operating and supporting *** core network nodes (EPC/IMS/5GC) for both data and voice services. • Solid experience in interfaces and protocols used in 4G and 5G core networks (integration/troubleshooting). • Solid experience in Kubernetes and container environments for operating and managing Containerized Network Functions. Core RE Requirements: • Perform first level of troubleshooting/response for anomalies found in the above elements. • Raise tickets with *** care for issues that he couldn’t solve. • Support activities/migrations/upgrades on behalf of customer (those are normally carried out by *** care). • Prepare/review MOPs of activities. • Participate in ORT/ATP. • Provide incident reports and kpi reports (if this is covered in the sow for RE). REQUIREMENTS (must have): • Experience in 4G and 5G packet core operation and architecture, preferably *** solutions. • Experience in SDM operation and architecture, preferably *** solutions. • Knowledge of CNF operation and lifecycle management. • O&M experience in mme, spgw, amf, smf, upf, nrf. • O&M experience in pcrf, hss, pcf, udm, ausf, udr. • O&M experience in cscf, TAS, Client, mrf. Plus (good to have): • Experience in *** CMMand CMG nodes. • Experience in *** APC (pcrf, hss, pcf, udm, ausf, udr). • Experience in *** EVC. • O&M experience in *** CMU platform (CNF mode of deployment) through cli and CMU GUI.

About the Company

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LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/