Customer Support Administrator

Beneficial Talent Source

  • Miamisburg, OH
  • 12 days ago

    Highlights

    Process incoming and outgoing shipments including repairs, returns, demo units, and loaners with high accuracy. Coordinate closely with sales, warehouse, and customer service teams to ensure timely fulfillment and issue resolution.

    Numbers & Facts

    LocationMiamisburg, OH

    Description

    Job Summary:

    • Process incoming and outgoing shipments including repairs, returns, demo units, and loaners with high accuracy
    • Receive, verify, and transact inventory in ERP system (Syteline) while maintaining strong data integrity
    • Assemble demo, loaner, and exchange units based on customer and sales requirements
    • Coordinate closely with sales, warehouse, and customer service teams to ensure timely fulfillment and issue resolution
    • Monitor open service requests and follow up internally to ensure completion and customer satisfaction
    • Perform cycle counts, inventory checks, and maintain accurate stock levels within the service warehouse
    • Support a mix of hands-on warehouse tasks and administrative/system work in a fast-paced environment

    #IND1

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