Customer Success (Remote)

BuildAptive

  • Palm Beach, Palm Beach Gardens
  • 30+ days ago
  • Remote

    Highlights

    written, oral, presentation) • Well-developed interpersonal skills, maturity, credibility, confidence and integrity • Strong time-management skills and experience managing multiple priorities at once • Collaborative with strong focus on teamwork • Excellent work ethic • Self-motivated • Passionate about optimizing MEP systems, improving the built environment, and decarbonization • Occasional overnight travel may be required (Philadelphia, Boston, Chicago) • When in the field the employee must frequently lift or move objects up to 20 pounds; must be able to climb stairs and endure typical construction site conditions • Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus . Responsibilities • Client Onboarding and training • Pilot project development • Field Inspection Template Specification • Build Operations Team and Playbook • Build and maintain connections with a wide array of decision-makers (clients, policy leaders, program managers, utilities, partner professionals) • Support overall Team strategy and performance: • Duties, responsibilities, and activities will likely change, but changes to the role will be discussed as they are desired/needed • The majority of the duties will be performed in an office/home office environment • The remainder of the duties will be performed in the field which will involve trips to projects sites for observation and training .

    Numbers & Facts

    LocationPalm Beach, Palm Beach Gardens (
    Remote
    )

    Description

    Qualifications
    •
    Bachelor’s degree in related field prefreed
    •
    4+ years of relevant work experience
    •
    Proficiency in: Microsoft Office Programs (Excel, Word, Outlook, and PowerPoint)

    •
    Experience in Energy Auditing and/or Retro Commissioning

    •
    Ability to communicate novel or complex concepts and related facts in a clear, concise, organized, and convincing manner in any format (e.g. written, oral, presentation)
    •
    Well-developed interpersonal skills, maturity, credibility, confidence and integrity
    •
    Strong time-management skills and experience managing multiple priorities at once
    •
    Collaborative with strong focus on teamwork
    •
    Excellent work ethic
    •
    Self-motivated
    •
    Passionate about optimizing MEP systems, improving the built environment, and decarbonization
    •
    Occasional overnight travel may be required (Philadelphia, Boston, Chicago)
    •
    When in the field the employee must frequently lift or move objects up to 20 pounds; must be able to climb stairs and endure typical construction site conditions
    •
    Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus


    Responsibilities
    •
    Client Onboarding and training
    •
    Pilot project development
    •
    Field Inspection Template Specification
    •
    Build Operations Team and Playbook
    •
    Build and maintain connections with a wide array of decision-makers (clients, policy leaders, program managers, utilities, partner professionals)
    •
    Support overall Team strategy and performance:
    •
    Duties, responsibilities, and activities will likely change, but changes to the role will be discussed as they are desired/needed
    •
    The majority of the duties will be performed in an office/home office environment
    •
    The remainder of the duties will be performed in the field which will involve trips to projects sites for observation and training



    Similar Jobs