| Location | Houston, TX |
We Are Sparta
Sparta is the AI leader for commodity trading, home to Leonidas AI, the first operating system for oil and commodity traders.
Backed by $42 million in Series B funding led by One Peak, with participation from returning investors FirstMark and Singular, the same investors behind AI leaders like Legora, Dataiku, and Synthesia. Most companies are building a chatbot on top of data. Weve built an agent with an actual reasoning layer, grounded in years of proprietary market data and in-house trading expertise nobody else has.
Were scaling fast, and its an exciting time to join. From independents to multinationals, the worlds leading commodity teams use Sparta and Leonidas AI to move faster, trade smarter, and stay ahead of the market.
At Sparta, youll be trusted to take ownership, backed by a team who wants you to succeed. AI is how we build here, not just what we sell. Good ideas move fast, and yours could go from staging to production in a couple of hours, whatever department youre in. Youll be challenged, supported, and given room to grow, building the AI thats changing how commodity trading gets done.
Your work has reach. From shaping Leonidas AI, to powering smarter decisions for traders around the world, to changing how commodity trading is done. And because were growing fast, youll accelerate your career with a level of ownership and impact you simply wont get at bigger, slower-moving companies.
Customer Success Manager
Were looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. Youll own a portfolio of clients - including hedge funds, oil majors, refiners, vessel owners and trading companies - and be responsible for their onboarding, adoption, retention and growth. As part of a small, global CS team, theres plenty of room to shape the role and grow with it.
What Youll Be Doing
Own onboarding, training and support for your client portfolio, driving product adoption and account health.
Build strong relationships with clients, understanding their workflows and challenges.
Partner with Sales to spot cross-sell and upsell opportunities, and manage renewal risk.
Feed client insight back to the Product team to help shape the roadmap.
Maintain and improve our Customer Success processes and tools.
Help build a company-wide culture centered on customer success.
About You
Some knowledge of, or experience in, oil & gas, commodities, or trading - you understand the world our clients operate in.
Experience in a customer-facing role such as Customer Success or Account Management - ideally supporting a data, intelligence, or SaaS product.
Comfortable using AI and automation tools in your day-to-day work, and curious to find smarter ways of doing things.
Strong communicator, comfortable building relationships and influencing stakeholders.
Analytical and process-minded - you like understanding what drives client value.
Proactive and comfortable with ambiguity - happy to figure things out and get stuck in.
High level of integrity and alignment with Spartas values.
Why Join Sparta?
At Sparta, our culture is built on innovation, collaboration, and high performance. We thrive in a fast-paced environment where initiative is celebrated, challenges are embraced, and impact is rewarded.
Whats the Culture Like at Sparta?
At Sparta, our culture isnt just a set of values on a wall - its how we work. We embrace a dynamic environment where initiative is celebrated, challenges are met head-on, and innovation thrives. Youll collaborate with people who are passionate about our mission and committed to building outstanding products and outcomes for our customers.
The Sparta Code
Understanding is non-negotiable
Understanding leads to believing. Believing leads to winning.
The why is the difference between compliance and conviction. Before we execute, we ask: why does this matter, who does it serve, what changes if we win? People who understand the mission dont need to be managed.
Ask for forgiveness, not for permission
Most decisions are reversible. Most fears are not.
90% of decisions are reversible. Make them, ship, iterate. Perfection is the enemy of efficiency. Bias for action means moving before you have all the answers, but it isnt recklessness. The rule: tell the rest of us what you did, what changed, what you learned.
Fall in love with the problem
The mission wins. Your idea doesnt have to.
Solutions flatter our ego. They feel like progress. But solutions without problems are opinions, and opinions dont move customers, markets, or teammates. The goal is to find whats true, not to win the room. If your idea gets killed because a better one comes along, thats the system working.
Its your fault. Lucky you.
If its on you, its in your control.
True ownership sounds harsh until you feel how liberating it is. If every problem is yours, you stop spending energy on who to blame and start spending it on how to fix it. Effective leaders default to its on me. Not out of guilt, but out of agency.
Conflict is a gift
Honesty is an expression of care.
Withholding feedback is choosing comfort over growth, yours and your colleagues. Staying silent deprives others of the chance to learn. We challenge openly and with positive intent. Done with care, this builds trust. Done with ego, it destroys it.
Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that no-one will ever receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any basis covered by appropriate law.