Customer Services Representative - Remote

We’re seeking motivated individuals who enjoy helping others and want to grow within a supportive, team-oriented organization. You’ll connect with union members and their families to explain available benefit programs and help them understand options for additional financial protection and lasting peace of mind.

This fully remote opportunity involves virtual appointments, phone conversations, and online communication. It’s a great fit for someone who values flexibility and wants to strengthen their communication, client-service, and leadership skills through structured training and ongoing support.

What We Offer

• Weekly pay and performance-based bonus opportunities
• A fully remote work environment
• Structured training and personalized mentorship
• Opportunities for advancement and long-term career development
• Health benefit options after the probationary period
• Residual income opportunities for eligible representatives
• A collaborative team that values integrity, professionalism, and personal growth

• Connect with members through inbound and outbound communication
• Coordinate and conduct virtual appointments to review benefit options
• Explain program details clearly, accurately, and professionally
• Guide members through enrollment steps and online applications
• Maintain accurate records of conversations, appointments, and follow-ups
• Answer questions and provide continued support throughout the member experience
• Take part in training, coaching, and leadership development sessions