| Location | Oak Creek, WI |
| Job Type | Full-time |
| Salary | $50,000–$52,000 Per Year |
Join a growing company where your ideas are valued, your work makes an impact, and there is room to grow!
We are looking for a Customer Service Representative to join our team and become an important part of our continued growth. This is a great opportunity for someone who enjoys building relationships, solving problems, and working in a positive, collaborative environment.
Serve as a primary point of contact for customers, providing friendly and professional support
Respond to customer questions, requests, and concerns by phone and email
Enter and maintain customer orders, information, and records accurately
Coordinate with internal departments to ensure customer needs are met
Track orders, resolve issues, and communicate updates to customers
Prepare reports, maintain spreadsheets, and assist with administrative tasks
Utilize Microsoft Excel regularly for data entry, reporting, tracking, and analysis
Identify opportunities to improve processes and enhance the customer experience
Build strong, long-term relationships with customers and internal teams
Customer service or administrative experience
Strong communication and problem-solving skills
Excellent attention to detail and organization
Strong Microsoft Excel skills — including working with spreadsheets, sorting/filtering data, formulas, and reporting
Ability to manage multiple priorities in a fast-paced environment
Positive, team-oriented attitude
Strong computer skills and ability to learn new systems quickly