Customer Service Representative
Are you a detail-oriented professional who enjoys building strong customer relationships and keeping operations running smoothly? We are seeking a Customer Service Representative to support key customer accounts by managing orders, forecasts, and customercommunications in a fast-paced environment. This is an onsite role in Tulsa, OK.
What You'll Do
- Manage customer order activity from receipt through fulfillment
- Monitor open orders and proactively communicate changes to customers and internal teams
- Process purchase orders, quotes, order modifications, and expedite requests
- Serve as a primary point of contact for assigned customer accounts via phone and email
- Partner with sales, purchasing, production planning, and other internal departments to ensure customer needs are met
- Prepare reports and complete assigned projects in a timely manner
What We're Looking For
- Recent experience in customer service, order management, account coordination, inside sales support, or a related role
- Strong communication and relationship-building skills
- Ability to manage multiple priorities in a deadline-driven environment
- Proficiency with Microsoft Office - including Excel
- Comfortable working cross-functionally with customers, sales, purchasing, and operations teams
- Manufacturing or industrial industry experience is a plus
Why You'll Enjoy This Role
- Collaborative team environment
- Opportunity to work directly with customers and key business partners
- Diverse responsibilities that impact customer satisfaction and operational success
- Stable organization with opportunities for professional growth
Pay Details: $20.00 to $23.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply