Customer Service / Travel Specialists

HB Travels

  • Akron, Ohio
  • 12 days ago

    Highlights

    In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences. Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance.

    Numbers & Facts

    LocationAkron, Ohio

    Description

    Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.

    What You'll Do

    • Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance
    • Plan & Book Trips- Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
    • Build Client Relationships- Provide personalized service before, during, and after their travels
    • Stay Informed- Keep up with travel trends, promotions, and destination insights to offer the best recommendations
    • Solve Problems Quickly- Handle booking issues or travel challenges with proactive solutions

    What You Bring

    • Strong customer service and communication skills
    • A passion for travel and helping others explore the world
    • Excellent organization and attention to detail
    • Ability to work independently in a remote setting
    • Basic computer proficiency and reliable internet access
    • Must be 18+ with a smartphone or computer
    • Previous customer service or sales experience is a plus, but not required

    What We Offer

    • ‍ Full training and ongoing support, no prior experience required
    • Flexible scheduling, part-time or full-time remote work
    • Exclusive travel discounts and perks
    • Supportive, collaborative remote team environment
    • Unlimited earning potential
    • IATA cards available for qualified agents

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