Customer Service Team Member

George E DeLallo Co Inc

  • Jeannette, PA
  • 30+ days ago

    Highlights

    Made-to-Order Sales Associates will work in our new made-to-order area, assisting customers with menu selections, answering questions, taking orders, helping present products, and creating a welcoming customer experience. This is a great opportunity for someone who enjoys working with people, talking about great food, and helping customers select fresh, high-quality Italian marketplace items in a fast-paced, customer-facing environment.

    Numbers & Facts

    LocationJeannette, PA

    Description

    Made-to-Order Sales Associate - DeLallo Italian Marketplace

    Job Type: Full-time or Part-time

    DeLallo Italian Marketplace is excited to announce the grand opening of our new Made-to-Order Department, and we are looking for friendly, energetic, customer-focused Made-to-Order Sales Associates to join our team.

    This is a great opportunity for someone who enjoys working with people, talking about great food, and helping customers select fresh, high-quality Italian marketplace items in a fast-paced, customer-facing environment.

    Position Summary

    Made-to-Order Sales Associates will work in our new made-to-order area, assisting customers with menu selections, answering questions, taking orders, helping present products, and creating a welcoming customer experience.

    The ideal candidate is outgoing, dependable, professional, and comfortable engaging with customers. This position is a great fit for someone who enjoys food, customer service, sales, and being part of a new and exciting department.

    Schedule

    Made-to-Order Sales Associate positions may be available as full-time or part-time. All positions require weekend availability.

    To meet business needs, some employees may be required to come in early to help prepare the store for opening. Shifts may begin at 5:00 AM or earlier, based on department needs.

    Major holidays are off with pay.

    Responsibilities

    Greet customers in a friendly, professional, and welcoming manner

    Assist customers with made-to-order menu selections and product questions

    Take customer orders accurately and communicate order details clearly

    Provide excellent customer service in a fast-paced food service environment

    Use product knowledge to recommend items and help customers make selections

    Help maintain clean, attractive, and well-stocked service areas

    Package, label, and present made-to-order items according to department standards

    Support the made-to-order team during busy periods

    Follow food safety, sanitation, and company procedures

    Maintain a clean, safe, and organized work area

    Communicate customer needs, product questions, or service concerns to management

    Support grocery, kitchen, deli, bakery, and marketplace departments as needed

    Qualifications

    Previous customer service, retail, grocery, food service, restaurant, deli, bakery, or sales experience is helpful but not required

    Friendly, outgoing, and customer-focused personality

    Strong communication skills

    Ability to talk with customers and make helpful product recommendations

    Dependable, punctual, and willing to learn

    Ability to work in a fast-paced environment

    Strong attention to detail when taking and communicating orders

    Interest in Italian foods, specialty foods, and high-quality customer service

    Ability to stand, walk, bend, and remain active throughout the shift

    Ability to follow food safety and sanitation procedures

    Weekend availability is required

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