FRONT OF HOUSE / CUSTOMER SERVICE TEAM MEMBERChick-fil-a Bellevue (7606 Hwy 70 S, West Nashville)Full Time Compensation: $16.00 / HourFull-time and Part-time opportunitiesPrevious customer service / restaurant experience preferred but not requiredScholarship opportunitiesPathways to grow into leadershipFree break mealsHealth insurance option (full-time team members)401k option (full-time team members)Role Summary
Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
General Responsibilities
- Read, understand and comply with all parts of the Team Member Handbook
- Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Be responsible to fill your shift if you are not able work.
- Ensure your appearance is in compliance with the Handbook.
- Be a team player
- Display good stewardship and a sense of ownership for the business
- Offer guests a superior customer service experience.
Requirements
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
- Outgoing and fun
- Great attitude
- Hard working
- Dependable
- Honest
- Demonstrate leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to team’s needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
- Able to lift 40 - 60 pounds on a consistent basis
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.