Customer Service Support Specialist

J. Morrissey

New Haven, CT

JOB DETAILS
SALARY
$60,000–$70,000 Per Year
LOCATION
New Haven, CT
POSTED
30+ days ago

Job Posting: Manufacturing Customer Support Specialist

Location: New Haven County, Connecticut
Company Info: Industry-Leading B2B Product Manufacturing

Position Overview:

Opportunity to work with one of the best manufacturing firms in New Haven County!  Our client is a bleeding edge manufacturing firm that puts their focus on PEOPLE & PRODUCTS!  Due to expansion they are looking for a dynamic and experienced Manufacturing Customer Support Specialist to join their collaborative team in New Haven County. This role offers the opportunity to make a significant impact on essential operations within a fast-paced environment. With unlimited growth and mentorship opportunities, this position is ideal for someone looking to advance their career in a supportive setting.

Key Responsibilities:
  • Provide exceptional customer support in a manufacturing environment, addressing inquiries and resolving issues.
  • Coordinate effectively between different departments to ensure smooth operations.
  • Utilize various ERP and CRM platforms to manage customer information and support requests.
  • Multi-task efficiently in a high-energy setting.

Requirements:
  • 5+ years of high-volume customer service experience in a product manufacturing company is a MUST. 
  • Bachelor’s degree required.
  • Proficient in Microsoft Office and CRM platforms
  • Strong ability to multi-task and prioritize in a fast-paced environment.
  • Must be able to work fully on-site.

Compensation:
  • Salary $60k to 70k commensurate with experience.

If you are a motivated professional looking to contribute to a thriving company and grow your career in manufacturing customer support, we invite you to apply!




INDA

About the Company

J

J. Morrissey