Overview As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
Day in the Life Every day you will work face-to-face with clients in the branch location, managing a cash drawer, assisting clients and team members, uncovering needs, and educating clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
What it Takes To thrive in this role, you must maintain confidentiality, listen closely to understand and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.
Bonus Points • Bilingual • Multilingual • Customer Service experience • Cash-handling experience
What We Can Offer You • Medical, dental, vision, STD, LTD, and Life insurance • 17 days paid time off • 11 paid holidays and bereavement leave • Education assistance program • Paid parental bonding leave • Wellness benefits • Life event coverage • Service awards • Financial benefits, including: • 401k match • Stock purchase plan • Loan discounts • More • National and local discounts on everything from computers and vacations to phones and retail shopping • Free checking account checks and discounted bank services