Customer Service Specialist

EMR Group

Saint Paul, MN

JOB DETAILS
SKILLS
Administrative Skills, Beverages, Community Support, Customer Relations, Customer Support/Service, Electronic Medical Records, Environmental Impact, Equal Employment Opportunity (EEO), Establish Priorities, Genetics, Homeland Security, Multitasking, Recycling, State Laws and Regulations, Team Player, Trademarks, Warehouse Coordination, Warehousing
LOCATION
Saint Paul, MN
POSTED
1 day ago

About UsEMR is one of the world's leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well‑being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!About the OpportunityAs a Customer Service Specialist at EMR, you'll support our new warehouse facility and help grow our operations! As the first point of contact for customers, you'll provide excellent customer service while weighing and recording materials, issuing receipts, and providing general administrative support.Key ResponsibilitiesGreet and assist customers in person and over the phoneWeigh incoming/outgoing trucks and materials, issue tickets, and process paymentsVerify materials and coordinate with warehouse staffProvide prompt, helpful support to meet customer needsQualificationsAbility to multitask in a fast‑paced, customer‑facing roleStrong focus on quality, accuracy, and willingness to learnBasic computer skillsCompensation and BenefitsMonday – Friday, no nights or weekendsOpportunity for overtime$21 per hour , full‑time, year‑roundPTO and 9 paid company holidaysMedical and dental insuranceEmployer paid vision insuranceEmployer paid life insuranceHSA and FSA with employer contribution401(k) with company matchEqual Employment Opportunity StatementEMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve lawful workforce.#J-18808-Ljbffr

About the Company

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EMR Group