Customer Service Specialist

Customer Service Specialist

$24.00/hour | Full-Time | Hybrid Opportunity

East County San Diego Area

A growing and well-established organization is seeking Customer Service Specialists to join its client support team. This position is ideal for individuals who enjoy helping customers, thrive in a high-volume phone environment, and take pride in delivering exceptional service while handling sensitive information with accuracy and professionalism.

This opportunity is starting as a long-term temporary assignment designed to support a busy growth period, with the potential to convert to a permanent position based on individual performance and evolving business needs. It is an excellent opportunity for candidates looking to join a stable organization, gain valuable experience, and potentially build a long-term career.

What You'll Do

• Manage a high volume of inbound and outbound customer calls
• Assist customers with account-related inquiries and service requests
• Provide professional, empathetic, and solution-oriented support
• Research issues, answer questions, and resolve customer concerns
• Escalate complex situations when necessary
• Document interactions and updates within company systems
• Partner with internal teams to ensure timely resolution of customer requests
• Maintain detailed and accurate records while handling confidential information

What We're Looking For

• At least 1 year of customer service, call center, administrative support, or other client-facing experience
• Strong verbal and written communication skills
• Professional and confident phone presence
• Excellent attention to detail and organizational skills
• Ability to multitask and navigate multiple systems simultaneously
• Proficiency with Microsoft Office applications
• Experience with CRM systems is a plus
• Ability to work independently while contributing to a team environment
• Strong problem-solving skills and a customer-first mindset

Preferred Qualifications

• Bilingual Spanish preferred
• Experience in financial services, banking, insurance, benefits administration, or other regulated industries is a plus
• Associate's or Bachelor's degree preferred but not required

Schedule

• Full-Time, Monday through Friday
• Standard business hours
• Hybrid work environment after training

Compensation & Employment Type

• $24.00 per hour
• Full-time schedule
• Long-term temporary assignment
• Weekly pay through LHH Recruitment Solutions
• Potential for permanent hire based on performance and evolving business needs

Why Join?

• Opportunity to gain experience with a growing organization
• Comprehensive training provided
• Supportive and collaborative team culture
• Meaningful work helping customers navigate important account-related matters
• Strong potential for long-term career growth and permanent employment

Pay Details: $24.00 per hour

Search managed by: Nicolette Suskauer

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.