Highlights
Position Summary: Customer Service Specialist's duties include, but are not limited to verify all insurance for new and established patients, obtain all authorizations for chemotherapy medications as well as procedures, properly track all authorizations and the expiration dates, handle all rejections and appeals, schedule all procedures, and obtain all PCP referrals when necessary. Candidate must have basic knowledge of computers and programs such as Microsoft Word, Excel, and Outlook.
Numbers & Facts
| Location | Knoxville, TN |
| Industry | Healthcare Services |
| Company Size | 5,000 to 9,999 employees |
| Website | https://www.utmedicalcenter.org/ |
Description
Position Summary:
Customer Service Specialist's duties include, but are not limited to verify all insurance for new and established patients, obtain all authorizations for chemotherapy medications as well as procedures, properly track all authorizations and the expiration dates, handle all rejections and appeals, schedule all procedures, and obtain all PCP referrals when necessary.
Position Qualification:
High School Diploma or equivalent - required
1-3 yrs.
General - Customer Service
Preferred
- Candidate must have basic knowledge of computers and programs such as Microsoft Word, Excel, and Outlook.
- Candidate must be able to multitask effectively.
- Candidate must be able to work well with others.
- Candidate must be able to adapt to a quickly changing environment.
- Candidate must have basic math skills such as addition and subtraction.
About Company
Located in Knoxville, Tennessee, The University of Tennessee Medical Center, has a rich history in the East Tennessee community of providing patient-centered care and remaining at the forefront of research, technology and treatments. UT Medical Center attributes its well-respected standing within the community to the exceptional people that dedicate themselves to patient care excellence. The hospital serves as a referral center for Eastern Tennessee, Southeastern Kentucky and Western North Carolina. It is the region’s academic medical center, Magnet® recognized hospital and Level I Trauma Center.