Customer Service Specialist

Customer Service Specialist needs 2+ years experience

Customer Service Specialist requires:

* 35 WPM

* 10 key

* Phones

* Customer service

Customer Service Specialist duties:

* Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.

* Maintaining a positive, empathetic, and professional attitude toward customers at all times.

* Develop a strong knowledge of our product portfolio and procedures

* Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.