Ski with us in the morning and then interact with our
amazing customers through email, phone, and online to help them find the
perfect gear! Your primary role will be nurturing everyone's innate passion for
climbing and skiing mountains. It's the ultimate form of exercise with a huge
reward: skiing!
Located near the mouth of Big Cottonwood Canyon,
Skimo Co is 100% focused on backcountry skiing. We offer competitive wages,
opportunities for advancement, and of course, pro-deals on all the tools of the
trade.
Duties:
- Become an expert on the latest ski
mountaineering gear.
- Provide superior customer service online,
on the phone, and in the store.
- Listen to customers and truly understand
their needs and desires.
- Prioritize and answer emails ranging from gear questions to
warranty issues.
- Answer online questions from our
customers about specific pieces of gear.
- Check orders for accuracy and
compatibility between products.
- Problem solve with team members to
troubleshoot any issues our customers may have.
- Help on the sales floor during busy
times.
- Operate our Point of Sale system for sales,
returns, and warranties.
- Answer phones and process customer requests
with our POS.
- Navigate our website competently to help
answer customer questions.
- Attend all brand clinics.
- Starting late September.
Requirements:
- Patience for extensive conversations
about gear.
- Excellent written and oral communication
skills, including grammar and spelling.
- Attention to detail and ability to follow
through on tasks.
- Team player who is willing to assist
fellow team members when necessary.