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Shipping Clerk Jobs in Florida

Customer Service & Shipping Support

Sea Breeze Food Service

  • Jacksonville, Florida
  • 30+ days ago

    Highlights

    Job Title: Customer Service & Shipping Support Location: Sea Breeze Food Service Reports to: Credit Manager Job Type: Full-Time Job Summary: We are looking for a friendly, professional, and organized Customer Service Representative to join our team. In addition to basic reception duties, the role offers the opportunity to learn and develop additional skills, supporting various departments and gaining exposure to different aspects of the business.

    Numbers & Facts

    LocationJacksonville, Florida
    Websitehttps://seabreezefoodservice.com

    Description

    Job Title: Customer Service & Shipping Support
    Location: Sea Breeze Food Service
    Reports to: Credit Manager
    Job Type: Full-Time
    Job Summary:
    We are looking for a friendly, professional, and organized Customer Service Representative to join our team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and the ability to multitask in a fast-paced environment. This position plays an important role in ensuring accurate order processing, efficient shipping operations, and exceptional customer service. In addition to basic reception duties, the role offers the opportunity to learn and develop additional skills, supporting various departments and gaining exposure to different aspects of the business.
    Key Responsibilities:
    • Front Desk Management:
      • Greet and assist visitors, clients, and employees in a professional and friendly manner.
      • Answer incoming calls and assist customers with orders, questions, and concerns.
      • Maintain a clean, organized, and welcoming reception area.
    • Administrative/Shipping Support:
      • Support the team with clerical tasks such as data entry, receiving, and filing.

      • Communicate professionally with customers, drivers, and internal team members.

      • Process customer orders accurately and efficiently.

      • Identify and correct order discrepancies in a timely manner.

    Qualifications:
    • Skills & Experience:
      • Previous experience in a customer service or customer-facing role is required.

      • Ability to prioritize tasks and meet daily deadlines.

      • Strong communication skills, both verbal and written.
      • Excellent organizational skills and attention to detail.

      • Basic computer skills and familiarity with Microsoft Office

      • Experience working in a Food Distribution type setting is a plus.
    • Personal Attributes:
      • Friendly, approachable, and professional demeanor.
      • Eagerness to learn and take on new responsibilities.

      • Dependable, punctual, and willing to learn.

      • Ability to work both independently and as part of a team.
    • Technical Skills:
      • Basic knowledge of MS Office (Word, Excel, Outlook).
      • Experience working with Retalix/AS400 a plus.
      • Familiarity with office equipment (phones, copiers, printers, fax machines).
    Schedule:
    • Schedule: Sunday–Thursday  11AM - 7PM with 1 hour lunch
    • Closed: Thanksgiving and Christmas
    Why Join Us?
    At Sea Breeze Food Service, we invest in our people and their growth. While you’ll start in this role, you’ll have the opportunity to take on new challenges, develop new skills, and contribute to various projects across the company. We provide ongoing training, mentoring, and a supportive environment where you can expand your career.

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