#LI-Skilled-01Customer Service & Shipping CoordinatorEssential Duties and Responsibilities- Review customer purchase orders for accuracy and completeness, enter orders into the ERP system, and prepare shipping documents for the shop, including pick/pack lists.
- Prepare and send customer order acknowledgments.
- Assist customers with purchase order questions and clarification during order review and entry.
- Coordinate shipping logistics for domestic and international orders.
- Prepare shipping documents for international orders.
- Coordinate with customers, their freight teams, and freight forwarders as needed to arrange freight and international shipments.
- Perform other duties as assigned.
Qualifications and Skills- Experience in customer service, order entry, and/or shipping coordination, preferably in a manufacturing environment.
- Familiarity with international shipping documentation and freight coordination.
- Strong attention to detail, organizational skills, and follow-through.
- Proficiency with Microsoft Office and experience using an ERP system; Acumatica experience is a plus.
- Proficient written and verbal communication skills.
- Must be flexible and adapt to a variety of situations.
- Ability to multi-task in a fast-paced environment.
- Ability to operate a variety of office equipment such as printers, scanners, computers, etc.
- Ability to effectively communicate with coworkers to coordinate and complete work activities.
Benefits: - 100% Paid Premiums for Medical, Dental, Life Insurance, and Short-Term Disability
- Vision Insurance
- 401(k) Program with Company Match Contributions
- Annual Profit Sharing
- Annual Bonus
- Up to 100% Tuition Reimbursement Programs
- PTO with 8 Paid Holidays
Employment Requirements- Must be willing and able to pass a background check, drug test, and physical.
- Must be 18 years or older.
- Must be legally authorized to work in the U.S.
- Comfortable commuting daily to and from Sussex, WI.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to use hands to handle or feel and is frequently required to walk, stand, stoop, sit, crawl, kneel, twist, and bend. The employee is occasionally required to carry up to 10 pounds and reach with arms and hands.
Work EnvironmentThe duties performed by this position will be primarily in an office setting and may occasionally bring the employee to the shop floor. While performing duties on the shop floor, the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration.
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Americans Disabilities Act (ADA)
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.
Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/
AI Recruiting Disclosure
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.