Customer Service /Scheduler

Island Appliance Repair

  • Leland, North Carolina
  • 30+ days ago

    Highlights

    Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.

    Numbers & Facts

    LocationLeland, North Carolina
    Websitehttps://www.unitedservicers.com/

    Description

    Responsive recruiter
    As a Customer Service Representative, you are a key member of the team and represent our company on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
    This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
    Specific Responsibilities:
    • Receive incoming calls in professional and courteous manner
    • Perform marketing and sales functions to sell additional work and earn business
    • Complete work orders, return customer calls, and respond to customer complaints
    • Perform other duties as needed which may include cross-training in related positions
    Job Requirements:
    • Minimum one year admin experience
    • Strong written and verbal communication skills  
    • Detail-oriented with strong data entry skills
    • Positive Attitude
    • Team player who can work independently
    Benefits: Benefits offered after wait period
    We are actively interviewing for this position - Apply today and our hiring manager will follow up!
    Compensation: $13.00 - $15.00 per hour




    This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

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