Customer Service / Sales

Air Capital Travel is looking for a customer service representative to join our team in our 206 N Seneca office. This person will drive customer satisfaction by fielding inquiries, and aiding in the planning of vacations and getaways.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

• Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
• Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
• Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate.

Requirements

• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
• Excellent time-management and prioritization skills

About Air Capital Travel

Air Capital Travel is dedicated to making memories for customers.

Our employees enjoy a work culture that promotes fun times.

We will train. 
Send Resume to Brad@actrvl.com

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