Customer Service/Sales Agent-Nevada

Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America.

We are hiring a full-time Customer Service - Sales Agent with at least 5 years of proven sales experience. If you are an ambitious people person and you are goal oriented, this job is for you.

We offer competitive hourly wage of $20, along with benefit options, paid vacations (1st year, 1 week, 2nd year, 2 weeks and 5th year, 3 weeks), 9 paid holidays, and 401(k) plan with 3% company match.

We have full time and part time positions available.

Responsibilities

• Welcome, assist, and interact with customers and residents in a professional manner while providing excellent service within the property's service standards
• Customer Service agent must Handle multiple phone lines and communicate to future customers and residents the proper information on current specials or availability
• Customer Service agent will Immediately record all telephone and in-person visits on appropriate reports, follow up with prospective customers and residents
• Inspect models and available “market ready”, communicate related service needs to Property Manager
• Demonstrate community and apartment/model and apply product knowledge customers/residents to’ needs by communicating the features and benefits; close the sale
• Immediately follow-up on potential customers and residents that did not close and attempt to close sale again. If unable to help customer and residents, refer them to sister communities to meet their needs
• Customer service agent will gather information about market competition in the area and file. Advertise available units using a variety of media and promoting materials
• Think outside of the box to reach potential customer and residents
• Additional responsibilities include responding to guest complaints in a timely manner
• Creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential obstacles
• Ability to ensure cash and cash equivalents are accounted for and balanced at the beginning and end of each shift
• A high school diploma or GED is required
• Ability to work well in a team environment
• Ability to prioritize projects and meet deadlines
• Positive demeanor and can-do attitude
• Must pass a background check and drug test