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Customer Service Representative (Work From Home)

Spade Recruiting

  • Newark, NJ
  • 1 day ago
  • Remote
  • $55,000–$60,000 Per Year
  • Full-time

Highlights

Your responsibilities will include arranging virtual appointments, answering questions, reviewing available coverage options, and guiding members through the electronic application and enrollment process. We welcome individuals with strong communication skills, a positive attitude, and the ability to stay organized and productive while working independently.

Numbers & Facts

LocationNewark, NJ (
Remote
)
Job TypeFull-time
Salary$55,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Description

Build your career from home with a growing team dedicated to helping individuals and families understand their available benefit options. We are currently hiring motivated, dependable individuals who enjoy working with people and providing professional support in a virtual environment.

As part of our team, you will connect with members who have already requested information about benefit programs. Your responsibilities will include arranging virtual appointments, answering questions, reviewing available coverage options, and guiding members through the electronic application and enrollment process. Communication takes place primarily through phone, email, and Zoom, allowing you to assist members entirely from home.

This position offers flexible scheduling, weekly earning opportunities, and the potential for long-term career advancement. We welcome individuals with strong communication skills, a positive attitude, and the ability to stay organized and productive while working independently.

What We Offer

  • Weekly compensation with additional performance incentives
  • Flexible work schedule
  • Comprehensive training and continued professional development
  • No prior insurance industry experience necessary
  • Career growth and leadership opportunities
  • 100% remote work opportunity
  • Potential to earn ongoing residual income
  • Access to health and wellness benefit options
  • Supportive team environment with ongoing mentorship

Job Responsibilities

  • Coordinate and schedule online appointments with members
  • Host short, informative virtual meetings through Zoom
  • Respond to member inquiries in a timely and professional manner
  • Explain available programs and assist with enrollment procedures
  • Help members complete online applications and necessary paperwork
  • Maintain accurate member records and update information as needed
  • Review submitted documents for accuracy and completeness
  • Follow company guidelines and established administrative processes
  • Attend team meetings and professional development sessions as needed

Qualifications

  • Excellent verbal and written communication abilities
  • Reliable, self-motivated, and detail-oriented
  • Comfortable interacting with individuals over the phone and through video conferencing
  • Familiarity with basic computer applications, email, Zoom, and online forms
  • Strong time management and organizational skills
  • Ability to manage daily responsibilities independently while working remotely
  • Previous experience in customer service, administration, or sales is an asset, but not required

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Employee Events, Professional Development, Work From Home, Medical, Dental, Vision

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