Customer Service Representative - Work From Home

Spade Recruiting

Denver, CO
Today
Remote

$55,000–$60,000 Per Year
Full-time

Highlights

Daily activities include communicating with members through phone, email, and Zoom, explaining available benefit options, answering questions, maintaining accurate records, and helping members complete electronic applications. Our structured training program is designed to help you develop the skills and confidence to work independently while having access to a supportive team.

Numbers & Facts

Location	Denver, CO ( Remote )
Job Type	Full-time
Salary	$55,000–$60,000 Per Year
Additional Compensation	Commission, Bonus

Description

We are seeking motivated, reliable, and professional individuals to join our expanding remote team. In this position, you will connect with members who have expressed interest in learning more about their available benefits, coordinate virtual appointments, and assist them throughout the online enrollment process.

Previous insurance experience is not necessary. We provide comprehensive training, ongoing mentorship, and the tools needed to succeed. Our structured training program is designed to help you develop the skills and confidence to work independently while having access to a supportive team.

What We Offer

Weekly compensation with performance-based bonus opportunities
100% remote, work-from-home position
Flexible work schedule
Comprehensive training and professional development
No prior insurance industry experience necessary
Career growth and leadership advancement opportunities
Potential to earn ongoing residual income
Access to health and benefit programs
Dedicated mentorship and continuous team support

Job Responsibilities

Coordinate and confirm online appointments with members
Host professional virtual consultations through Zoom
Explain benefit options and respond to general inquiries
Guide members through electronic applications and enrollment forms
Maintain accurate member information and digital records
Review submitted documentation for completeness and accuracy
Follow company procedures and established service standards
Take part in team meetings, coaching, and professional development opportunities

Qualifications

Excellent verbal and written communication abilities
Dependable, self-motivated, and detail-oriented
Comfortable interacting with members over the phone and through video conferencing
Basic proficiency with computers, email, Zoom, and online applications
Strong organizational and time-management skills
Ability to manage responsibilities independently while working remotely
Positive attitude and willingness to learn new skills
Previous customer service, administrative, or sales experience is an asset but not required

Why Join Our Team?
We believe in providing individuals with the training, guidance, and opportunities needed to build a rewarding career. Whether you are beginning your professional journey or looking for a new direction, our remote environment offers the flexibility, support, and advancement potential to help you work toward your goals.

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Employee Events, Work From Home, Professional Development, Medical, Dental, Vision