Customer Service Representative

Pay: $400 per week plus Uncapped Commission
Job Type: Full-Time, Contract
Location: West Palm Beach, FL
Schedule: Monday to Friday | Day and Evening Shifts
Work Location: In Person
Training: Paid Training Provided

Job Description

Sparta Networking is hiring Customer Service Representatives for a growing customer service and reservations team in West Palm Beach, FL. We're looking for friendly, dependable individuals who enjoy speaking with people and are interested in earning additional income through performance-based commissions.

In this position, you'll communicate with customers over the phone, answer questions about vacation packages, assist with booking requests, and help customers navigate their reservation options.

Whether you've worked in customer service, retail, hospitality, or a call center, this could be a great opportunity to put your communication skills to work. No previous travel or reservations experience is necessary, and paid training is provided.

Responsibilities

• Handle customer phone conversations in a professional and friendly manner.
• Provide information about available vacation packages and reservation options.
• Assist customers with new bookings, changes, and general inquiries.
• Explain pricing, availability, and reservation details clearly.
• Maintain accurate customer records and update information in the system.
• Help customers find options that fit their needs and preferences.
• Meet daily performance expectations while maintaining quality customer interactions.
• Work alongside team members to provide a positive customer experience.

Available Work Schedules

We offer two full-time schedules, Monday through Friday:

• Day Shift: 9:45 AM to 5:00 PM
• Evening Shift: 3:00 PM to 10:00 PM

Both positions are based at our West Palm Beach office. This is not a remote opportunity.

Qualifications

What We're Looking For:

• Strong verbal communication and listening skills.
• A friendly, professional attitude when speaking with customers.
• Basic computer skills and the ability to enter information accurately.
• Dependability and consistent attendance.
• Ability to multitask and stay organized during phone conversations.
• Willingness to learn new systems and follow established procedures.
• Motivation to achieve individual and team performance goals.
• Must be at least 18 years old.

Experience That Can Help You Succeed:

Experience in any of the following areas is helpful but not required:

• Customer Service
• Call Center or Contact Center
• Retail or Hospitality
• Hotel or Travel Reservations
• Reception or Front Desk
• Phone-Based Customer Support
• Appointment Scheduling
• Restaurant or Guest Services

We welcome applicants with transferable customer-facing experience who are ready to learn something new.

Compensation and Benefits

• $400 guaranteed weekly base pay
• Uncapped performance-based commissions
• Weekly pay schedule
• Paid training
• Full-time weekday opportunities
• Consistent day or evening shifts
• Supportive team environment
• Opportunity to build valuable customer service and communication skills

Why Consider This Opportunity?

If you enjoy helping people, feel comfortable talking on the phone, and want a job where your performance can increase your earnings, this position offers a chance to develop your skills while working with an established team.

We value reliability, a positive attitude, and the willingness to learn. You don't need to know everything about vacation reservations before starting. We'll help you understand the process and prepare you for the role.

Apply Today

Ready for your next opportunity?

Submit your application to be considered for our Customer Service Representative openings in West Palm Beach, FL.

Please indicate whether you prefer the day shift or evening shift.

Visit spartanetworking.com to explore additional career opportunities.

Sparta Networking is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.