Customer Service Representative

Pay: Starting at $400 per week, plus uncapped commission
Job Type: Full-time
Work Location: In-office

Job Overview

We are looking for Customer Service Representatives to assist customers with travel-related questions, reservations, scheduling, and available service options.

This is a phone-based position in a fast-paced office environment. You will speak with customers, help resolve questions, update account information, and make sure each caller receives clear and professional assistance.

Paid training is provided, and previous call center experience is not required.

Available Schedules

Day Shift: Monday–Friday, 9:45 AM–5:00 PM
Evening Shift: Monday–Friday, 3:00 PM–10:00 PM

Responsibilities

• Respond to incoming customer calls
• Assist with reservations, scheduling, and general travel questions
• Review customer needs and explain available options
• Enter accurate notes and update customer records
• Provide clear information regarding services and policies
• Resolve routine concerns or direct more complex issues to the appropriate team
• Follow established call-handling procedures
• Maintain a professional and helpful attitude
• Work with supervisors and coworkers to support daily operations

Qualifications

• Strong communication and listening skills
• Comfortable assisting customers over the phone
• Basic computer, typing, and data-entry ability
• Dependable attendance and punctuality
• Able to follow instructions and learn new systems
• Patient, organized, and detail-oriented
• Comfortable working in a team environment
• Must be at least 18 years old

Experience in customer service, hospitality, retail, sales, reservations, or office support is helpful but not required.

What We Offer

• Guaranteed weekly base pay
• Uncapped commission opportunities
• Paid training
• Consistent full-time hours
• Support from an experienced team
• Opportunities to grow and develop new skills

Apply Today

Submit your current resume and include whether you are available for the day or evening schedule.

Visit www.spartanetworking.com to learn more about Sparta Networking and view additional opportunities.

Sparta Networking is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, sexual orientation, gender identity, veteran status, or any other status protected by law.